Using Insurance
Making therapy more
accessible
We believe everyone deserves to have the space and the guidance to figure themselves out.
Whether you’re in-network, out-of-network, or not insured, we will work on a care plan for you, and do our best to make therapy affordable and accessible.
Therapy, covered by insurance
Providers we currently work with:
See your insurance
provider above?
We’ll work directly with your provider. To keep you in the loop, once you’re matched with your therapist, we will verify your insurance benefits. This includes providing you information about your patient responsibility which could include a deductible, copays, co-insurance and an out-of-pocket maximum, based on your plan.
At this time, Resilience Lab only accepts commercial insurance plans; we are unable to accept Medicare and Medicaid plans.
Have a different
provider?
You can get an estimate of your out-of-network benefits using the calculator at the bottom of this page. Our billing department will also verify your benefits once you’re matched with a therapist.
Check out more details below about how we help make therapy as affordable as possible for you.
Working with
your benefits
Empowering you:
Superbills
Reimbursement for out-of-network care is not instantaneous; you must pay the full amount to your clinician, and then submit an insurance claim to get reimbursed. We’ll give you what you need for this process in the form of documentation called a “Superbill”. This is a proof of your session and provides details such as procedure and diagnoses codes regarding your treatment.
Our billing team will help set you up for submitting this documentation for reimbursement, so don’t hesitate to ask us questions. Once processed, your benefits provider will send you a check in the mail directly.
Supporting you:
Courtesy claims
Courtesy billing is a combination of direct and super billing. You pay for therapy at the time of your session and then we’ll submit your reimbursement forms for you so you don’t have to worry about the paperwork. The reimbursement then goes to you directly, most often in the form of a check, once processed.
Courtesy billing is available for a number of plans from the following providers: Aetna, AmeriHealth, CIGNA, Fidelis, Healthsource, Kaiser, PacifiCare and State Farm Medical. We are not currently able to provide courtesy billing for Anthem or Empire Blue Cross Blue Shield plans.
Using your
spending accounts
To offset the cost of therapy services, we accept funds from your Flexible Spending Account (FSA) or Health Spending Account (HSA) that your employer might offer as a part of your benefits. FSA’s and HSA’s let you to set aside money pre-tax to go towards therapy and other health care costs. Use your FSA or HSA dollars to cover your deductible, copays, and coinsurance costs, as well as your session fees.
It’s your money, reinvest it in yourself.