Referring a patient
We are here to help your patients
Our therapy team is the largest and most diverse group of clinicians practicing trauma-informed, evidence-based therapy in the Northeast.
We can quickly match your patient to the best therapist for their needs.
Whether you’re a physician, therapist or clinic, referring your patients to Resilience Lab is simple and quick. Once we receive your referral, a member of our Care Coordination Team will contact your patient within 24 hours.
Once referred, a Care Coordinator will reach out to your patient within 24 hours and speak to them within 48 hours. Your patient can receive care within one week of your referral.
Our Care Coordination Team will work to understand your patient’s goals and preferences. We’ll then match your patient with the best therapist given their needs.
Our Care Coordination Team is a resource for your patients at every step of the way. They can answer any questions about starting therapy, scheduling appointments, and ensuring that their therapist is a great fit. Our Care Coordinators take the complexity out of getting care, so your patients can focus on their care journey.
Yes! We provide quality care quickly. Once we receive your referral, we’ll reach out to your patient to help them set up their first appointment.
Yes! Our patients are often referred by a provider who is managing another aspect of their medical care, we encourage appropriate and timely collaboration with our therapists.
Before the first visit, the patient completes an intake survey to get to know their history, preferences, and goals for therapy. This information is used to guide the initial consult with our therapist. This in-person time allows for deeper conversation around patient needs and what the patient hopes to get out of therapy. After the initial consult, using the data we have collected and clinical judgement, we match patients to the best-fit therapist to begin care. Our management team will always be available throughout the therapy process should any change of therapist be needed.
Please reach out to our Care Coordinator Team to organize a meeting with our clinical team using our Contact form.