What
drives us

Our mission and vision

We launched Resilience Lab to create a systemic impact in US mental health by improving access to quality care.

Our two north stars are:

  • access (50% of the US population does not have a proper access to mental health care), and
  • quality (we have created a new therapy framework, the Resilience Methodology that we all use to deliver care, collaborate together, and to enable quality care).

We are the largest and most diverse community of clinicians working collaboratively to produce better outcomes and improve quality mental health access.

Our team of best-in-class therapists is committed to delivering the best care experience:

  • Clients who match with Resilience Lab therapists benefit from holistic, evidenced-based, high-quality, and affordable care that meets them where they’re at, wherever they are.
  • Clinicians are trained in the Resilience Institute, an online platform for the modern mental health clinician, offering continued learning to guarantee clients the highest quality of service and contemporary care.
  • Technology powers Resilience Lab care delivery, automating all non-clinical work to foster therapeutic alliance and team-based care.

Our core values shape our culture

Client service

We are here to serve our clients that we choose and are choosing us.

We provide the best possible service to each of our clients through the therapeutic alliance, empowering them to make real, positive changes in their lives.

1% Systemic Improvement

We design and think to solve at scale.

Resilience Lab was created to make a systemic impact on mental health care by removing barriers such as access and affordability, for millions of people in the U.S. We are doing this by providing real jobs to real therapists, using technology, data, and automation in order to maximize the therapeutic alliance, the most important part of the treatment. In the acceleration of our path to enable 1000’s of clinicians to work together in collaboration, we balance the speed of growth with the quality of care, which includes the clinician experience, to demonstrate better outcomes for our clients. There is an equal value, weight, and respect placed on growth, impact, innovation, outcome, and quality of care.

Lifelong learning

Better training for better care.

We are a community of learners. We attract and develop exceptional clinicians and provide them with superior educational opportunities beyond the classroom to help them build and sustain a robust client caseload. We acknowledge the problematic origins, practices, and research methodologies within psychology, social work, and the medical system. We are constantly in search of new learnings, opportunities, and discoveries in each profession, field, and domain.

Radical Resilience

Tenacious rather than stubborn, we are open-minded, resourceful, and adaptable.

We manage complexity and bounce back from setbacks by leaning on our community with self-awareness, empathy, humor, and a growth mindset. We value persistence in the face of adversity. We put ingenuity to work. This includes learning from our mistakes and wrong turns so that, no matter the circumstances, we finish what we set out to do.

You’re Not Alone

Collaboration is at the core of how we work.

Access to appropriate mental health care won’t be solved by a single person or entity. There are many people working to solve this problem we face, and while we’re in separate boats, we are all riding the same tides. We work as a collective, supporting each other, sharing resources, and building off of each other’s strengths in all aspects of our work. We ask for help to get the best outcome. No one person can be an expert or specialize in everything. We focus on the therapeutic alliance and seek help and guidance from our supervisors, peers, and the central nervous system within the organization.

Be The Change

Compassion and Inclusion are our north stars.

We meet our clients where they are, with kindness, empathy, and understanding. We extend the same empathy, kindness, and respect to each other. We are persistent in our efforts to center and uplift diversity and belonging.

It’s On Us

Accountability and humility are our drivers.

We hold ourselves and each other accountable for following through on our commitments and upholding the Company’s principles and values. We know we aren’t perfect, and we continuously work to improve ourselves and each other while not taking ourselves too seriously.

Resilience is fostered
by good therapy.

To register for this support group, Please leave your contact information and we will contact you as soon as possible, or call our care-coordinator at +1 833-775-6252

To register for this support group, Please leave your contact information and we will contact you as soon as possible, or call our care-coordinator at +1 833-775-6252

To register for this support group, Please leave your contact information and we will contact you as soon as possible, or call our care-coordinator at +1 833-775-6252

To register for this support group, Please leave your contact information and we will contact you as soon as possible, or call our care-coordinator at +1 833-775-6252

To register for this support group, Please leave your contact information and we will contact you as soon as possible, or call our care-coordinator at +1 833-775-6252

To register for this support group, Please leave your contact information and we will contact you as soon as possible, or call our care-coordinator at +1 833-775-6252