Frequently asked
questions

Here are the most common questions we hear to help orient you as you begin your time here.

Getting started is the most important step

Does Resilience Lab accept insurance?
Does Resilience Lab accept out-of-network benefits?
What if I don’t have insurance. Can I still see a therapist?
Does Resilience Lab bill for contact outside in-person sessions such as phone calls, texts, or emails?
When is payment for each session due?
What if I have to cancel my appointment?
What if I’m running late to my appointment?
Do you provide independent evaluations? How can I obtain one?
Was my data affected by the cyberattack on Change Healthcare systems?

Have a question that’s not addressed here?

We’re here to help however we can.

Resilience starts with
quality therapy.