Referrals
A diverse
collective
Our collective is the largest and most diverse group of clinicians practicing trauma-informed evidence-based therapy in New York City. Working with us, you will always be able to find the therapist that is the right fit for your patient, and have the support of our full team.
Whether you’re a physician, therapist or clinic, referring your patients to Resilience Lab is straightforward and will be quickly handled by our care coordinator team.
Focus on evidence-based care01
Availability within a week02
Wide clinical variety of expertise and backgrounds03
Please complete this secure
referral form and we will
follow up with your patient
Fill out the form to refer a patient or client. If you have questions, please feel free to email carecoordinator@resiliencelab.us
Once your referral is received, our care coordinator will reach out to your patient within 24 hours to get their consult scheduled.
Our referral
process
Same-week
Availability 01
Once referred, our care coordinator will reach out to your patient within 48 hours to answer any questions and schedule their initial consult appointment. We will see patients within one week of your referral.
Consultation and
Matching 02
After their initial consult is scheduled, patients are asked to fill out an intake form. This information is supplemented with a brief call with our care coordinator team to understand the patient’s needs, goals, and preferences for care. Your patient will then be matched with one of our clinicians and begin their care journey with us.
Care Coordination 03
Our care coordinator team is a resource for your patients at every step of their time at Resilience Lab. They will of answer any questions about starting therapy, scheduling appointments, and ensuring that their therapist is a great fit. We take the complexity out of getting care, so your patients can focus on their care journey.
FAQ
Yes! We provide quality care quickly. Once we receive your referral, we’ll reach out to the patient to help them set up their first appointment.
Yes! Our patients are often referred by a provider who is managing another aspect of their medical care, we encourage appropriate and timely collaboration with our clinicians.
Before a first visit, the patient completes an intake survey to get to know their history, preferences, and goals for therapy. This information is used to guide the initial consult with our clinician. This in-person time allows for deeper conversation around patient needs and what patients hope to get out of therapy.
After the initial consult, using the data we have collected and clinical judgement, we match patients to the best-fit therapist to begin care. Our management team will always be available throughout the therapy process should any change of therapist be needed.
Please reach out to our care coordinator to organize a meeting with our clinical team using our Contact form.